SilaiLink — Factory Training Kit

1 · LOGIN, ROLES, 24-HOUR RULE 5 min

1. Owner / production head: silailink.com/factory → work email + password (SilaiLink desk se mila). Har din 00:00 IST par logout ho jaata hai — subah dobara login.
2. Line master / incharge: same page → "Line master? Email + PIN se login". Owner PIN set karta hai (section 7). Line master ko sirf Attendance tab dikhta hai: badge scan, piece entry, bundles.
3. Workers: app (silailink.com/app) → phone number → OTP (SMS) → login permanent. Sign-out sirf worker khud ya SilaiLink desk se.
4. Thekedar: worker app mein hi — SilaiLink desk team banata hai, thekedar seats book karta hai (section 8).
5. Upar-right view switch (☀ Warm / 🌙 Noir / …) — jo aankh ko aaram de wo chuno; sab par same kaam.

2 · PLAN, BILLING, PAY NOW, SERVICE FEE 5 min

1. Payments tab → "Plan & billing": plan (Essentials ₹2,499 / Professional ₹6,999 / Enterprise ₹19,999 per month), trial ke din, paid-till date.
2. Pay now: plan chuno → months → UPI QR / UPI id / card link. Amount = subscription + jo service fee due hai. Payment ke baad UTR daalo → "Payment claim" → SilaiLink record karta hai, receipt email par.
3. SilaiLink service fee: platform par verified kaam (har worker-day / piece lot) ka 3.5% — mahine ke bill mein aata hai, worker ke wage se kabhi nahi katta. Payments tab par live line: verified kaam, fee, due.
4. Tokens: AI tech-pack read / ops-map ke liye. Har live job = 100 tokens free (section 13). Enterprise mein AI free.
5. Plan ke hisaab se features: Essentials = posting, attendance, QC, ledger, compliance pack. Professional+ = tech-pack AI, ops-map, scorecard.

3 · JOB POST KARNA (4 TAPS) + EDIT 10 min

1. Post a job → product / operation chuno (catalog se — "select all operations" bhi hai) → contract: daily (dihadi), piece, ya run (team quote).
2. Rate: SAM se band dikhta hai (legal floor ke upar, market ke andar). Grade A / B / C = skilled / semi / helper. Band ke neeche post nahi hota.
3. Seats (need), start date, start time, end date, urgent. Post karte hi verified workers ke phone par push jaata hai — factory ka naam accept ke baad dikhta hai (platform-first).
4. Edit: Dashboard → job row → "✎ edit": dates, time, seats, notes. Rate sirf tab tak badalta hai jab tak kisi ne accept na kiya ho. Roster ko push jaata hai.
5. Seats badlo: roster column mein number tap → aaj kitne chahiye. Committed workers se kam nahi hota (trial reject se hatao).
6. Close: kaam khatam → job close. Cancel = notice sab workers ko.

4 · OFFERS, COUNTERS, ROSTER 5 min

1. Offers tab: worker ka counter-rate ya thekedar ka quote — accept / counter / decline usi din. Waiting worker doosra kaam le leta hai.
2. Roster tab: kaun accepted, kaun checked-in, kaun trial par. Trial reject = us worker ki seat khali, aaj ka release reverse.
3. Worker khud bhi job chhod sakta hai (app → "Kaam chhodo") — seat turant khul jaati hai aur aapko email; jo verified kaam ho chuka wo paid rehta hai.

5 · GATE ATTENDANCE — QR + BADGE 10 min

1. Gate QR poster: Attendance tab → "Gate QR" → print (A4). Code har 45 second badalta hai — photo se check-in nahi hota.
2. Worker check-in: app → Mera kaam → "Gate QR scan" → scan. Daily job = us din ka wage wallet mein accrue (hisab). Ek din mein ek baar per job.
3. Badge scan (supervisor): worker ka app badge (QR) supervisor phone se scan → Attendance tab → "Scan". Piece job par scan piece-entry kholta hai (section 6).
4. Bina phone wala worker: gate par "quick add" (naam + phone + role) ya bulk CSV — badge print karke supervisor scan karta hai.
5. Attendance tab = aaj ke check-ins, releases, pieces OK / rejected, quality %.

6 · QC PIECE ENTRY — HAR WORKER, HAR JOB, ALAG ALAG 10 min

1. Attendance tab → worker (badge scan ya list se) → job chuno → pieces passed, rejected, altered (pehle reject, ab pass) → save.
2. Pay sirf passed pieces par accrue hota hai (rate × pass). Rejects quality trail mein rehte hain. Altered ek baar paid.
3. Entry worker ke app mein turant dikhti hai — galat entry par worker "Hisab galat" flag karega (owner + SilaiLink ko).
4. Dispute: galat lot → Attendance → record → dispute → us lot ka release aur fee reverse.
5. Thekedar gang: har member ka apna badge, apni entry (section 8).

7 · LINE MASTER MODE (ALAG PORTAL NAHI) 3 min

1. Owner: Attendance tab → "PIN set karo" → 4–6 digit.
2. Line master: /factory → "Line master? Email + PIN" → factory email + PIN.
3. Usko sirf: job list, badge scan, piece entry, bundles, attendance. Posting, billing, fees, roster decisions — nahi.
4. Har line master ki entry activity log mein "line master" tag ke saath. PIN badalna = owner se.

8 · THEKEDAR TEAMS 5 min

1. SilaiLink desk thekedar ki team banata hai (leader + members, commission on record — standard 15%, jo factories thekedar ko deti hain).
2. Thekedar app se job par seats book karta hai (jaise 6). Members ko job dikhti hai, factory naam ke saath.
3. Har member gate par khud check-in / badge scan; piece entry member-wise. Wage member ke apne bank/UPI mein; thekedar ka commission alag, transparent.
4. Thekedar immediate employer hai (Contract Labour Act); principal-employer liability factory ki — terms clause 3.

9 · HOME-WORK BUNDLES (QUILTING / HAND WORK) 8 min

1. Piece job post karte waqt 🏠 Home-work toggle on. Gate check-in nahi hota — bundles se hisab.
2. Attendance tab → Bundles → Issue: worker code (SL-xxxx) + qty + due date → worker ke app mein bundle card + push.
3. Wapas aane par → Return: passed + rejected → rate × passed worker ke hisab mein; baaki qty "left" dikhti hai; overdue red.
4. 400-worker vendor ke liye: bulk quick-add CSV se workers, phir bundles.

10 · PAYMENTS TAB — PAYOUT FILE, COMPLIANCE PACK 10 min

1. Wages hamesha factory se seedha worker ke bank/UPI mein — SilaiLink paisa nahi chhoota. Hum sirf hisab rakhte hain.
2. Payout file: 2-hafte ka CSV (worker, UPI/account, amount) → bank bulk upload → batch reference wapas system mein → ledger mein payout entry, worker ke app mein "paid".
3. Compliance Pack: PF/ESI ke liye attendance + wages ka filing-ready CSV (Aadhaar sirf yahin) — CA ko bhejo. Thresholds: PF ₹15k, ESI ₹21k.
4. Advance: worker app se 75% tak advance request (1% fee) — agle payout se adjust.

11 · STYLES & AI TECH-PACK 10 min

1. Styles tab → tech-pack PDF upload → AI padhta hai: operations list (SAM ke saath), notes → draft style. 1 read ≈ 990 tokens.
2. Style se job post: operations pre-filled, rate bands ready. Ops-map = line balancing view (Professional+).
3. Galat operation → edit / merge; corrections catalog ko behtar banati hain.

12 · COSTING & CATALOG 5 min

1. Costing tab: product → operations → SAM × rate → per-piece labour cost, efficiency slider. Yeh aapki costing hai — hamara margin isme nahi.
2. Catalog tab: 21,000+ operations, product ke hisaab se, Hindi naam ke saath. Search: "collar", "hem", "zip". Apni operation add / SAM correct karo — record rehta hai.

13 · POSTING REWARDS & LINE INTEGRITY 5 min

1. Posting rewards (Dashboard meter): har posted job jo verified kaam tak pahunche = 100 tokens, mahine mein 10,000 (≈ 10 PDF reads). Sirf post karne par nahi.
2. Line integrity (Attendance tab card): zyada rejects, ghost-worker signal, ek UPI par kai workers, disputes > 5%, worker flags. Anonymous "paisa maanga" report — aapko report dikhti hai, naam nahi.
3. No-cut rule (terms clause 6): koi staff worker se paisa nahi maang sakta. Proven = us staff ka access khatam.

14 · RULES JO KABHI NAHI TOOTTE

• Rate band ke neeche post nahi; accept ke baad rate lock.
• Wages seedha worker ke bank mein; cash kisi ke haath se nahi.
• Aadhaar sirf compliance CSV mein — kahin aur nahi.
• Platform se mila worker 6 mahine platform ke through hi (terms clause 5).
• Har entry usi din — QC aaj, attendance aaj.
• Portal password aur line-master PIN share nahi.

15 · DAY-1 CHECKLIST (LAUNCH DIN)

16 · FAQ